End-to-end custom solutions.We’ve got your customization business covered – our fully integrated offering includes strategic consulting, configurator and order management software, and manufacturing support with the option of turn-key production and fulfillment. SCHEDULE FREE CONSULT
Whatever your challenge, scale, or point of development – we have the tools.Our fully integrated offering of expert services, cutting-edge software, and smart manufacturing capabilities means we can tailor the right solution for your success.
Configurator & Integration
Strategy & management consulting.Expert guidance to help your product customization program thrive.
We are with you every step of the way to help formulate your product customization strategy, launch and run your program, and continuously improve and maximize your ROI.
Manufacturing supply chain
Onboarding and production
Silhouette™ software & integration.
Silhouette is the only product customization solution on the market that includes a state-of-the-art configurator with order management and factory routing – and integrates with all major ecommerce platforms.
Backed by decades of custom manufacturing experience and trusted by New Balance®, TaylorMade®, Wolverine® and dozens of other leading brands, our proprietary Silhouette software suite is a complete custom product management solution – right-sized and tailored for your business.
Silhouette handles the entire product customization order flow – from product configuration to order management, all the way to the factory floor. Completely hosted and web-based, the program combines visual product customization and order management software to keep the entire user experience, order management, manufacturing, and accounting systems aligned in one simple, powerful package.
Just the right features for efficiency and scale.
Silhouette is fully responsive for all mobile devices. Your customized experience will look and function expertly on any device.
Customize your way
Modify any product with color, text, embroidery, textures, and images.
Multiple Customization Templates
Create multiple templates for each product and sync seamlessly with your eCommerce catalog.
Publish multiple product designs from a single custom template. One product in the catalog can power hundreds of derivative designs.
Customize our flexible CSS to dial in the desktop and mobile layouts for your product configurator to suit your brand.
Deliver production-ready embellishment files and artwork directly to the factory floor.
Intuitive Admin Panel
Manage all product customization offerings and order fulfillment from a single powerful interface.
Intelligent factory assignment
More than one factory? No problem. All of your orders are stored in one place routed to the factory user account that will fulfill them.
Simplified Order Detail and Build Instructions
Visual build instructions for each order, or batch of orders, means fewer production errors.
Order Acknowledgments, Status Updates, and Advanced Shipping Notices
Keep your customers in the loop with real-time status messages and advanced shipping notices sent to upstream systems.
Intelligence is everything. Identify the custom options that matter most to your customers. Generate factory invoices and pay your factories accurately.
Dynamic Costing and Bill Of Materials
Account for the variability in material costs for precise production and factory costs.
Native integration with common eCommerce apps
Production & fulfillment.
Your factory or ours? Either way, we combine innovative technology and small batch manufacturing expertise to enable profitable and scalable personalization, decoration, and product customization programs.
Many of our customers either don’t want to invest in manufacturing or don’t have the capabilities. JTB Custom can provide you with a turn-key production service, enabling you to get into business efficiently and cost-effectively.
Our state-of-the-art facilities can serve all your custom manufacturing needs:
Standard dye-sublimation printing
Cut & sew
25,000 sq. ft. facility
Direct UV printing